HostMentor Docs
Webhook events

Template status

Sent when WhatsApp approves, rejects, flags, pauses or disables one of your templates.

  • On REJECTED, reason says why. Fix the template and edit it to have it reviewed again.
  • FLAGGED is a warning: the template will be disabled on disable_info.disable_date unless its quality improves.
  • While a template is PAUSED or DISABLED, sending it fails. Use another template in the meantime.

Header Parameters

X-HostMentor-Signature*string

Proves the request came from HostMentor. t is the send time and v1 an HMAC-SHA256 of t, a full stop and the raw body, signed with your signing secret. See Check the signature.

Request Body

application/json

Response Body

Example Requests

POST/templateStatus

Message status Webhook

WhatsApp webhook for message statuses: sent, delivered, read and failed, with pricing details and error codes.

Template category changed Webhook

WhatsApp webhook sent when WhatsApp moves one of your message templates to another category.